[Slide 1] Hi! I am Emma. Today, I will present a plan to improve the standard of hospice care at St. Anthony Medical Centre (SAMC). The proposal provides Quality Improvement (QI) strategies that benefit from the Hospice Care Dashboard’s evaluation and dissemination data feature. The main focus is on analyzing critical areas, including effective communication and the incorporation of advanced tools through interprofessional teamwork.
[Slide 2] Hospice care is a multidisciplinary strategy that provides holistic care to patients reaching their final stage of life (Wajid et al., 2021). Medical facilities can improve the comfort and well-being of patients with terminal illnesses in their last days of life by offering efficient hospice care. Medical professionals can improve hospice care by assessing trustworthy dashboard information to make rational choices and promote continual enhancement. Effective hospice care can reduce the emotional and physical suffering of people with terminal illnesses in intensive care units and aid them in their last days of life by offering a peaceful and soothing atmosphere (Wang et al., 2022). This proposal intends to implement a QI strategy centered on hospice assistance dashboard data evaluation to improve Vila Healthcare’s patient services and productivity.
Identified Benchmark
[slide 3] The evaluation of data from the SAMC’s dashboard reveals numerous aspects of SAMC’s palliative care program that require QI. By reviewing several areas of issue regarding hospice care and the Agency for Healthcare Research and Quality (AHRQ) reportable standards for 2020 and 2021, we obtain knowledge about caregiver and patient satisfaction levels and highlight significant opportunities for improvement.
Identified Healthcare Issues
[Slide 4] The percentage of hospice patients who perceive efficient interaction with their family caregivers decreased from 78% to 75% during 2020 and 2021, which is reason for concern. Efficient communication is critical in medical care because it assists care providers in comprehending the patient’s medical condition and the required treatment. A breakdown in communication can risk patient safety, leading to misconceptions or neglected care (Tiwary et al., 2019). Another significant concern is the recorded decrease in immediate assistance from 70% to about 68% in 2020 and 2021.
Prompt aid in hospice care is crucial since delays can exacerbate a patient’s suffering and distress. Evidence suggests that adequate availability and execution of palliative care enhances discomfort and pain management. It also promotes autonomy in decision-making and lowers hospitalizations and medical costs. Lowering this proportion indicates insufficient staffing and a slow response rate. In intensive care, medical professionals must respond swiftly to minimize patients’ protracted suffering (Lalani & Cai, 2022).
Patient satisfaction with treating specific medical requirements such as pain, anxiety, and constipation increased from 65% to 68%. Nevertheless, the fact that a substantial percentage of patients remain unsatisfied is problematic. Insufficient assistance and delays in meeting patients’ medical requirements can result in a decline in their well-being and safety issues (Mao et al., 2022). The improvement in patients’ dignity, respect, and compassion from 78% to 80% is crucial. This still needs improvement. Feeling respected and attended to has an enormous effect on the psychological well-being of a patient. When patients are mistreated and disregarded, it can inhibit open discussion about their health issues, jeopardizing their health a
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